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Best Western PLUS Hacienda Hotel Old Town-Accessibility Policy

The Best Western PLUS Hacienda Hotel Old Town understands how important it is to provide all our guest access to our facilities. We offer a range of facilities for guest with access needs, including:


  • Eight Accessible rooms- All rooms feature grab bars in bathrooms, Bathrooms doors at least 32” inches wide.
  • Roll in Shower ( featured in two rooms in the 800 building) Guest can request Hearing Impaired Kits.


  • Accessible elevators
  • Accessible meeting rooms
  • Accessible parking
  • Audible alerts in elevators
  • Hotel complies with ADA Guidelines
  • Hotel complies with the American with Disabilities Act of 1990
  • Pool Lift
  • Public Areas/Facilities accessible for physically challenged
  • Rooms accessible to wheelchairs
  • Strobe Alarms
  • Visual alarm for hearing impaired
  • Visual alarms for hearing impaired in public areas
  • Wheelchair access for lobby/reception area.
  • Service support animals welcome

Accessible Accommodations

Check online for availability. If you require assistance in making your reservation call: 800-888-1991

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